Q: How can I pay for my order?

You can pay via Card during the 'Checkout' process on our website. If you placed an order by calling us, then payment can be completed via Internet Banking Transfer or Card over the phone. Internet Banking Fund Transfer Payment to be completed within 24 hours of placing your order with your name or your order number as reference. Bank: ANZ Account Name: Mille and B Account BSB: 013 332 Account Number: 2133 31006 Note: Interbank fund transfers from (e.g. Commonwealth, NAB, etc. ) may take up to 48 hours to complete the interbank process. We will only process your order when the money is successfully credited into our bank account.

Question 1

How can I place an order?

Accepted Answer

You can order from our online store (instructions below) , call us on 0437 826 731 or drop in store.
 
Step 1: Choose your favourite Millé & B Cake from our 'Order Online' page
*Please note minimum 3 days prior notice is required for all whole cake orders.
 
Step 2: Select your desired quantity, any additional extras and click the “add to my order” button.
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Step 3: Review your order on the right hand side of the page by viewing cart.
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Step 4: Click 'Continue to Checkout' and complete checkout as guest or create an account for quick ordering next time.
 
Step 5: Select your pick up date and time (Tues to Sun, 10am to 3.15pm).

Step 6: Fill in your contact details and choose type of payment. 
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Step 5: Ensure your order details are correct and click confirm order. You will receive an automatic confirmation email with your order details once your order has been placed. Please check your junk mail as well.

NOTE we require minimum 48 hours prior notice for any changes or cancellations.

Question 2

How can I pay for my order?

Accepted Answer

​You can pay via C​ard during the 'Checkout' process on our website.
 
If you placed an order by calling us, then payment can be completed via Internet Banking Transfer or Card over the phone.
​
Internet Banking Fund Transfer
Payment to be completed within 24 hours of placing your order with your name or your order number as reference.

Bank: ANZ
Account Name: Mille and B
Account BSB: 013 332
Account Number: 2133 31006

Note: Interbank fund transfers from (e.g. Commonwealth, NAB, etc. ) may take up to 48 hours to complete the interbank process. We will only process your order when the money is successfully credited into our bank account.

Question 3

Where is pick up?

Accepted Answer

Our store is located at Shop 3, 28 Bouverie St, Carlton, 3053.
We are located in the 'Winter Garden'
(Entrance via 551 Swanston St or up the stairs located on the left of 28 Bouverie St apartment entrance)
 
Our current *pick up hours are :
Tues- Sun : 10am to 3.30pm.
Mon : Closed
*subject to change

Question 4

Can I order slices of cakes instead of a whole cake?

Accepted Answer

Slices of certain flavours (except Creamy Durian Mille Crepe Cake ) are available for purchase in-store at Shop 3, 28 Bouverie St, Carlton.
You can reserve slices with payment by calling us at 0437 826 731 during opening hours (Tues to Sun, 10am-4pm) or DM us on instagram @milleandb

Question 5

Can I have 2 or more flavours in one cake?

Accepted Answer

We only sell single flavour whole cakes.
Slices of certain flavours (except Creamy Durian Mille Crepe Cake ) are available for purchase in-store at Shop 3, 28 Bouverie St, Carlton.
 
You can purchase slices to make a whole round cake (between 10-12 slices) and the total price will depend on the slices chosen.
For any special once-off events, follow us on Instagram or Facebook to get the latest updates.

Question 6

How should I store my cake and for how long?

Accepted Answer

To ensure your cake remains in its best condition, it is highly recommended that it be refridgerated as soon as you receive it. Please store the cake in the fridge (1°C-3°C)
We do not recommend keeping the cake unrefrigerated for more than half an hour.
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Our cakes are best eaten chilled from the fridge. For optimum freshness and enjoyment, we highly recommend that your Millé & B cake is eaten within 2 days of collection.

Question 7

Can I order a cake with less than 3 days notice?

Accepted Answer

Yes, it is possible however options will be limited.
Please give our store a call at 0437 826 731 and we will see if we can organize something for you.

Question 8

Questions regarding dietary requirements.

Accepted Answer

All our cakes contain gluten and dairy. Unfortunately we are not able to prepare them gluten free or dairy free.
 
All our cakes contain eggs, which have been cooked to a minimum 75 degrees celcius.
 
We use only pasteurized dairy products in our cakes. Our cream contains halal gelatine.
 
Only our macarons are made Gluten Free at the moment.

The Jasmine Tea Honey Mille Crepe Cake and Earl Grey Mille Crepe Cake contains non-halal gelatine.

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